As long as there are people running organisations it's a fair bet that leadership will always be a quality that individuals possess. What are those qualities?
Leadership Checklist.
Leaders know where they are heading. Without a goal or strategic plan there's really nothing to lead. Imagine going on a holiday without knowing where you're going! Do you have a strategic plan for your organisation and do staff know their role? No? - then you're not a leader because you don't know where North is and you cannot hope to engage them in your business.
Leaders communicate with goodwill, accountability and enthusiasm.
These are the personal qualities. Let's look at them one-by-one.
Goodwill. If you don't communicate with goodwill then why would your staff? Instead, they will spend some of their energy finding hidden meaning or agendas. Communicate with goodwill and expect the same from your staff. Goodwill also means you listen.
Accountability means doing what you say you will. If you don't, neither will your staff. Ever worked in an organisation full of bright ideas, a good strategic plan, lots of goodwill, but no follow through? That's called no-one being accountable. And it's a great way to waste money.
Enthusiasm doesn't mean jumping out of your skin every day. It means a genuine sense of adventure and learning. It means the opportunity to have a go to generate ideas, fine tune processes and procedures and respond to cusomters' needs. Why would your staff (or you for that matter) want to be part of something mundane?
So, how did you go? Are you a leader?
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